3 Comments
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Neural Foundry's avatar

Phenomenally reported and researched exploration of a question everyone in leadership is quietly wrestling with. Hutchins nails the distinction between data processing and sense-making, that's the crux most tech evangelists gloss over. What resonated most was his framing of CEOs as people who "absorb organizational anxiety." That's not an algorithmic task. You could theoretically train a model on every proxy battle, restructuring, and stakeholder conflict in recorded history, but pattern-matching crisis scenarios stil wont replicate the capacity to hold space for uncertainty and human complexity when institutional legitimacy hangs in the balance.

Communication Intelligence's avatar

Your last sentence is the one that we have to remember and hold strong, yet leaders will likely dismiss it because of AI's promise and their idealism and unrestrained zeal. Thank you for the in-depth reply and professional analysis.

Bob Hutchins's avatar

Thank you for the kind words. Sense-making and culture change will always the be most needed and most overlooked in times like these. These are uniquely human aspects. And that is kind of the point. :)