3 Comments
User's avatar
Neela 🌶️'s avatar

What I like about Suh's story is that multiple teammates gave him feedback AND he actually listened. Most people either don't get the feedback or ignore it when they do. The willingness to hear 'you screwed this up' is rare.

Happy Monday Michael :)

Communication Intelligence's avatar

That's very perceptive and accurate, Neela. Hearing it, maturely and responsibly, proves very difficult for most people, because of ego. Yet he heard it from his closest co-workers and someone in another department who recognized the intent but also the problem.

Being willing to receive that, process it well, learn, adjust and improve shows strength. That's not, regrettably, how most people respond.

Thank you for your valued comment and to you too, Happy Monday, Neela.

Neela 🌶️'s avatar

Thank you Michael :)