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Gavin Altus's avatar

The reframe from "convince" to "shared action" is the one that should stop most communicators cold.

We polish the logic. We build the airtight case. And then we're surprised when people dig in rather than move - because we've been optimising for the wrong thing entirely.

Feelings first, story before data, positivity over fear. Kennedy, King, and Reagan didn't move millions by cataloguing what was broken. They painted what was possible.

That's not soft communication. That's the most strategic thing a communicator can do.

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