Accessing Confidence in Anxious Communication Interactions
How to be more confident in difficult communication interactions
Summoning confidence in moments of anxiety within a communication interaction can be extremely difficult. Confidence seems a world away. Yet one professional says that’s because the focus is, if not misaligned, then it is unknown.
“One of the most common misperceptions about confidence is that you manufacture it by focusing on yourself,” says Susan McLennan, co-founder at Welfie, a health equity platform. “In fact, the opposite is true. You set your intention on the needs of the other person — or people — and bring your whole self to giving them what they need.”
By doing this, McLennan asserts, you too benefit.
“You help yourself through tough moments, not by fighting against (your stress), but by validating…whatever you are feeling (self awareness and labeling what you’re feeling) and by bringing the same level of curiosity (about your feelings that) you would have in someone else.”
Susan McLennan
Co-founder at Welfie, a health equity platform
*As told to Communication Intelligence*
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