<?xml version="1.0" encoding="UTF-8"?><rss xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:content="http://purl.org/rss/1.0/modules/content/" xmlns:atom="http://www.w3.org/2005/Atom" version="2.0" xmlns:itunes="http://www.itunes.com/dtds/podcast-1.0.dtd" xmlns:googleplay="http://www.google.com/schemas/play-podcasts/1.0"><channel><title><![CDATA[Communication Intelligence: Paid Subscribers]]></title><description><![CDATA[Intelligence Briefs and Columns for paid subscribers]]></description><link>https://communicationintelligence.substack.com/s/paid-subscribers</link><image><url>https://substackcdn.com/image/fetch/$s_!Bt8u!,w_256,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Ffbf4958f-04c8-4ed4-b048-6f4d3be93d27_500x500.png</url><title>Communication Intelligence: Paid Subscribers</title><link>https://communicationintelligence.substack.com/s/paid-subscribers</link></image><generator>Substack</generator><lastBuildDate>Sat, 13 Jun 2026 05:39:35 GMT</lastBuildDate><atom:link href="https://communicationintelligence.substack.com/feed" rel="self" type="application/rss+xml"/><copyright><![CDATA[Communication Intelligence]]></copyright><language><![CDATA[en]]></language><webMaster><![CDATA[communicationintelligence@substack.com]]></webMaster><itunes:owner><itunes:email><![CDATA[communicationintelligence@substack.com]]></itunes:email><itunes:name><![CDATA[Communication Intelligence]]></itunes:name></itunes:owner><itunes:author><![CDATA[Communication Intelligence]]></itunes:author><googleplay:owner><![CDATA[communicationintelligence@substack.com]]></googleplay:owner><googleplay:email><![CDATA[communicationintelligence@substack.com]]></googleplay:email><googleplay:author><![CDATA[Communication Intelligence]]></googleplay:author><itunes:block><![CDATA[Yes]]></itunes:block><item><title><![CDATA[You Know What You Mean to Say Yet Will Other People Understand You]]></title><description><![CDATA[How one leader spoke himself into a backlash and what can be learned from it]]></description><link>https://communicationintelligence.substack.com/p/you-know-what-you-mean-to-say-yet</link><guid isPermaLink="false">https://communicationintelligence.substack.com/p/you-know-what-you-mean-to-say-yet</guid><dc:creator><![CDATA[Communication Intelligence]]></dc:creator><pubDate>Tue, 09 Jun 2026 02:56:37 GMT</pubDate><enclosure url="https://substackcdn.com/image/fetch/$s_!z3j0!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F298a1262-be92-47aa-bbd5-5a954d0de8f9_1469x943.png" length="0" type="image/jpeg"/><content:encoded><![CDATA[<div class="captioned-image-container"><figure><a class="image-link image2 is-viewable-img" target="_blank" href="https://substackcdn.com/image/fetch/$s_!z3j0!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F298a1262-be92-47aa-bbd5-5a954d0de8f9_1469x943.png" data-component-name="Image2ToDOM"><div class="image2-inset"><picture><source type="image/webp" srcset="https://substackcdn.com/image/fetch/$s_!z3j0!,w_424,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F298a1262-be92-47aa-bbd5-5a954d0de8f9_1469x943.png 424w, https://substackcdn.com/image/fetch/$s_!z3j0!,w_848,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F298a1262-be92-47aa-bbd5-5a954d0de8f9_1469x943.png 848w, https://substackcdn.com/image/fetch/$s_!z3j0!,w_1272,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F298a1262-be92-47aa-bbd5-5a954d0de8f9_1469x943.png 1272w, https://substackcdn.com/image/fetch/$s_!z3j0!,w_1456,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F298a1262-be92-47aa-bbd5-5a954d0de8f9_1469x943.png 1456w" sizes="100vw"><img src="https://substackcdn.com/image/fetch/$s_!z3j0!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F298a1262-be92-47aa-bbd5-5a954d0de8f9_1469x943.png" width="1469" height="943" data-attrs="{&quot;src&quot;:&quot;https://substack-post-media.s3.amazonaws.com/public/images/298a1262-be92-47aa-bbd5-5a954d0de8f9_1469x943.png&quot;,&quot;srcNoWatermark&quot;:null,&quot;fullscreen&quot;:null,&quot;imageSize&quot;:null,&quot;height&quot;:943,&quot;width&quot;:1469,&quot;resizeWidth&quot;:null,&quot;bytes&quot;:2615904,&quot;alt&quot;:null,&quot;title&quot;:null,&quot;type&quot;:&quot;image/png&quot;,&quot;href&quot;:null,&quot;belowTheFold&quot;:false,&quot;topImage&quot;:true,&quot;internalRedirect&quot;:&quot;https://communicationintelligence.substack.com/i/201235540?img=https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F1015327e-9ddc-43eb-8b7a-144e5cfacf5d_1619x971.png&quot;,&quot;isProcessing&quot;:false,&quot;align&quot;:null,&quot;offset&quot;:false}" class="sizing-normal" alt="" srcset="https://substackcdn.com/image/fetch/$s_!z3j0!,w_424,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F298a1262-be92-47aa-bbd5-5a954d0de8f9_1469x943.png 424w, https://substackcdn.com/image/fetch/$s_!z3j0!,w_848,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F298a1262-be92-47aa-bbd5-5a954d0de8f9_1469x943.png 848w, https://substackcdn.com/image/fetch/$s_!z3j0!,w_1272,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F298a1262-be92-47aa-bbd5-5a954d0de8f9_1469x943.png 1272w, https://substackcdn.com/image/fetch/$s_!z3j0!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F298a1262-be92-47aa-bbd5-5a954d0de8f9_1469x943.png 1456w" sizes="100vw" fetchpriority="high"></picture><div class="image-link-expand"><div class="pencraft pc-display-flex pc-gap-8 pc-reset"><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container restack-image"><svg role="img" width="20" height="20" viewBox="0 0 20 20" fill="none" stroke-width="1.5" stroke="var(--color-fg-primary)" stroke-linecap="round" stroke-linejoin="round" xmlns="http://www.w3.org/2000/svg"><g><title></title><path d="M2.53001 7.81595C3.49179 4.73911 6.43281 2.5 9.91173 2.5C13.1684 2.5 15.9537 4.46214 17.0852 7.23684L17.6179 8.67647M17.6179 8.67647L18.5002 4.26471M17.6179 8.67647L13.6473 6.91176M17.4995 12.1841C16.5378 15.2609 13.5967 17.5 10.1178 17.5C6.86118 17.5 4.07589 15.5379 2.94432 12.7632L2.41165 11.3235M2.41165 11.3235L1.5293 15.7353M2.41165 11.3235L6.38224 13.0882"></path></g></svg></button><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container view-image"><svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-maximize2 lucide-maximize-2"><polyline points="15 3 21 3 21 9"></polyline><polyline points="9 21 3 21 3 15"></polyline><line x1="21" x2="14" y1="3" y2="10"></line><line x1="3" x2="10" y1="21" y2="14"></line></svg></button></div></div></div></a><figcaption class="image-caption">Chen Ching-ho </figcaption></figure></div><p><strong>Intelligence Brief<br>June 8, 2026</strong></p><p>Maybe you&#8217;ve had an experience where you communicated what you believe is clear and innocuous, only to later realize how it would likely be interpreted or worse, was interpreted. One leader just learned this the hard way.</p><p>Chen Ching-ho, the president at Shih Hsin University, during his commencement speech, attempted to make a bold point that he assumed would be useful and directive about what the world and success in it would require of graduating students. </p><p>What he communicated, however, landed in a way he somehow and certainly didn&#8217;t expect, I learned from David Murray&#8217;s <a href="https://prorhetoric.com/exec-comm-report/?utm_campaign=Pro+Rhetoric&amp;utm_medium=email&amp;utm_source=UA-166835896-1">Executive Communication Report</a> newsletter.</p><div class="pullquote"><p>&#8220;<strong>If</strong> you don&#8217;t manage your time well or your own emotions or your health, then I am telling every one of you &#8212;<strong> put a quick end to you</strong>,&#8221; Chen pointedly said, &#8220;<em><strong>because the world has no need for you</strong>.</em>&#8221; </p></div><p>This, of course, was not going to be well received, due to its lack of sensitivity, apparent dismissiveness of mental health and suggestion to take one&#8217;s life if someone could not adjust to what life would demand of them.</p><p>When an online controversy ensued, Chen apologized, reported the Taipei Times. </p><p>He explained himself, yet how well can be debated. Chen said his intention was to encourage graduates to mature and exhibit sound judgment. </p><p>That&#8217;s <em>not</em> how it was heard, absorbed and processed by graduates and families.</p><p>He added, as an excuse and possibly to shift blame, that the speech was not thoroughly &#8220;proofread,&#8221; the newspaper reported him as saying.</p><p>Chen, either of his own volition or through a suggestion or demand, reportedly asked the university to suspend him, without pay, for two months. </p><p>He additionally communicated what he will do moving forward, which is to &#8220;<em>conduct a thorough self-review and to be more careful with his comments in the future</em>,&#8221; according to the paper.</p><div class="captioned-image-container"><figure><a class="image-link image2" target="_blank" href="https://substackcdn.com/image/fetch/$s_!wxVE!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F02ac86c7-abec-4166-8e73-5c45214a3007_2500x500.png" data-component-name="Image2ToDOM"><div class="image2-inset"><picture><source type="image/webp" srcset="https://substackcdn.com/image/fetch/$s_!wxVE!,w_424,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F02ac86c7-abec-4166-8e73-5c45214a3007_2500x500.png 424w, https://substackcdn.com/image/fetch/$s_!wxVE!,w_848,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F02ac86c7-abec-4166-8e73-5c45214a3007_2500x500.png 848w, https://substackcdn.com/image/fetch/$s_!wxVE!,w_1272,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F02ac86c7-abec-4166-8e73-5c45214a3007_2500x500.png 1272w, https://substackcdn.com/image/fetch/$s_!wxVE!,w_1456,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F02ac86c7-abec-4166-8e73-5c45214a3007_2500x500.png 1456w" sizes="100vw"><img src="https://substackcdn.com/image/fetch/$s_!wxVE!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F02ac86c7-abec-4166-8e73-5c45214a3007_2500x500.png" width="1456" height="291" data-attrs="{&quot;src&quot;:&quot;https://substack-post-media.s3.amazonaws.com/public/images/02ac86c7-abec-4166-8e73-5c45214a3007_2500x500.png&quot;,&quot;srcNoWatermark&quot;:null,&quot;fullscreen&quot;:null,&quot;imageSize&quot;:null,&quot;height&quot;:291,&quot;width&quot;:1456,&quot;resizeWidth&quot;:null,&quot;bytes&quot;:129754,&quot;alt&quot;:null,&quot;title&quot;:null,&quot;type&quot;:&quot;image/png&quot;,&quot;href&quot;:null,&quot;belowTheFold&quot;:true,&quot;topImage&quot;:false,&quot;internalRedirect&quot;:&quot;https://communicationintelligence.substack.com/i/201235540?img=https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F02ac86c7-abec-4166-8e73-5c45214a3007_2500x500.png&quot;,&quot;isProcessing&quot;:false,&quot;align&quot;:null,&quot;offset&quot;:false}" class="sizing-normal" alt="" srcset="https://substackcdn.com/image/fetch/$s_!wxVE!,w_424,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F02ac86c7-abec-4166-8e73-5c45214a3007_2500x500.png 424w, https://substackcdn.com/image/fetch/$s_!wxVE!,w_848,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F02ac86c7-abec-4166-8e73-5c45214a3007_2500x500.png 848w, https://substackcdn.com/image/fetch/$s_!wxVE!,w_1272,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F02ac86c7-abec-4166-8e73-5c45214a3007_2500x500.png 1272w, https://substackcdn.com/image/fetch/$s_!wxVE!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F02ac86c7-abec-4166-8e73-5c45214a3007_2500x500.png 1456w" sizes="100vw" loading="lazy"></picture><div></div></div></a></figure></div><p>While Chen has taken responsibility and is dealing with social, financial and work consequences, you have to wonder, what he has really learned and now understands? </p><p>Here, in brief, is what you would like to expect that he admits and now realizes: </p>
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